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PAYMENT
A deposit o Fifty percent (50%) is required to confirm your reservation, payable by wire transfer to our bank account or credit card (VISA & MASTERCARD only). A 5% bank commission will be added to the credit card transactions.
CANCELATION POLICY
Cancellations greater than 60 days of the check in date, there will be a full refund of the reservation deposit, (less a 15% handling fee).
For cancellations within 60 days of the check in date, there will be no refund of the reservation deposit, unless the unit is re-rented, (less a 15% handling fee).
BOOKING CONDITIONS
1 In these booking conditions, "the Company" means VillaswithCass.com, and "the Customer" means the person in whose name the booking is made at the address set out in the relevant booking request form.
2 These booking conditions apply to the offer by the Company and acceptance by the Customer of accommodation within holiday property owned by one or more others ("the Proprietor"). The Company reserves the right to refuse any booking request without assigning any reason therefore.
3 The Customer is strongly advised to purchase travel insurance. The Company accepts no liability whatsoever for the adequacy or validity of such insurance as the Customer may procure with those or any other insurers. The Customer will be required to provide an insurance disclaimer upon payment of the full amount due for the holiday or the final balance thereof as the case may be.
4 Upon receipt by the Company of booking request form, the Company shall reserve the property requested for a period of three days. The Company will confirm the booking if it receives within that period a sum equal to 50% (or such other percentage as the Company may specify in the booking request form) of the rental charge ("the Initial Deposit"). If the Initial Deposit is not received within such period, the Company will not guarantee availability of the property requested. The balance of the rental charge shall be paid to the Company no less than 42 days prior to the commencement of the booking or on arrival (according to the owner's rules) Any failure to pay the balance due on the due date may, at the Company's discretion, be considered as a notice of cancellation. If these payment conditions are not fulfilled the Company reserves the right to refuse or cancel the booking and/or to forfeit the total charge paid by the Customer and the Customer shall have no claim against the Company for compensation or reimbursement whatsoever.
7 The Customer shall check the details of the Company's booking confirmation and notify the Company of any discrepancy as soon as possible.
8 If the Company cancels any booking at least 60 days prior to the commencement of the rental, the Customer shall be entitled to a refund of all amounts paid (less 15% handling fee), but shall have no other claim whatsoever against the Company or the Proprietor. In cases of cancellations received with 60 or fewer days notice, there will be no refund. If the Company cancels any booking within 60 days of the commencement of the rental or is unable, after it has given a booking confirmation, to provide the accommodation requested by the Customer, or the Proprietor or the Company shall be in material default of its obligations at the commencement of or during the rental period, the Company shall use all reasonable endeavours to arrange alternative accommodation of an equivalent type and standard in a similar location. Acceptance by the Customer of such accommodation shall be in full and final satisfaction of any and all claims by the Customer against all parties in respect of the period of occupation of such alternative accommodation. If the Customer shall not accept such alternative, the Customer shall so advise the Company in writing, and in any event the Customer shall not be entitled to any refund, reimbursement or claim against any party in respect of any period during which the alternative accommodation was available to him.
9 The Customer shall notify the Company immediately and in writing by fax if he wishes to cancel the booking and no such notification shall be effective unless and until actually received in writing by the Company.
10 The Customer's obligation to pay (if any) or forfeit any sum following his cancellation shall stand notwithstanding the existence of any insurance cover, it being the obligation of the Customer to make any appropriate claim in respect of cancellation fees or any other benefit. The Customer is strongly advised to give full consideration to the terms of his travel insurance.
11 Whilst to the best of the Company's knowledge the details relating to any property described in any booking form were correct when published, the Company reserves the right to make alterations at any time and shall endeavour to inform the Customer of any such alterations. No right of cancellation shall arise in this event.
12 All rates in the Company's catalogue and website are expressed in US Dollars. All sums paid to the Company should be made via bank transfer to the bank account nominated by the Company. All transfers shall be made net of bank charges and exchange commissions, any shortfall being a debt owed by the Customer to be paid either when paying any balance or at the commencement of the rental period, in cash to the Proprietor.
13 Upon arrival at the property booked by the Customer, the Customer shall pay the full amount of the deposit specified in the booking confirmation and in the House Rules ("the Security Deposit") to the Proprietor who shall be entitled to hold the same as security for the performance by the Customer of his obligations under these conditions and the House Rules. The Security Deposit shall be paid in US$ .
14 During the booked period, the Customer undertakes:
(a) That the number of people occupying the property will not exceed the maximum stated for the property in the description of the relevant property;
(b) That the property will be used solely for the purpose of a holiday by the Customer and his party;
(c) To allow the Proprietor or his representatives access to the property at any reasonable time during the period booked;
(d) To keep the property and all furniture, utensils, equipment, fixtures and fittings in or on the property in the same state of repair and condition as at the commencement of the booking and to ensure that at the end of the period booked the property is left in the same state of order and cleanliness in which it was found:
(e) To report as soon as possible to the Proprietor any breakages or damage caused by the Customer during the period booked and to reimburse the Proprietor with the cost of replacement;
(f) To notify all other members of the Customer's party of these conditions; and
(g) To arrive between 2 p.m. and 5 p.m. on the day of commencement of the booking and to vacate the property by 12 a.m. on the final day of the booking unless otherwise agreed with the Proprietor.
16 If the Customer shall fail to perform any obligation of his contained herein, the Proprietor shall be entitled to deduct the full cost of any damage thereby caused from the Security Deposit.
17 All costs which are considered extra as stated in the House Rules, and any damage to furniture and fittings shall be reimbursed to the Proprietor in cash no later than the check out day. The Proprietor shall otherwise be entitled to withhold all or any part of the Security Deposit until all extra costs are reimbursed by direct US$ bank transfer to the bank account he will nominate.
18 Requests for compensation from the Proprietor or the Company shall be communicated by registered post and by fax within 7 days of the end of the letting and the Customer shall otherwise be barred from raising any such request.
19 The Company accepts no liability to the Customer for any loss, damage or injury howsoever caused to the Customer or to the Customer's personal property, personal injury arising directly out of negligence or wilful default in the performance of their obligations hereunder only being excepted from this disclaimer.
20 TRAVEL INSURANCE We strongly recommend that you take out travel insurance. Travel insurance policies will typically cover you for cancellation changes (see our terms and conditions), loss or damage to luggage, medical expenses, harm caused to other people and many other risks.
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